Cancellation or time change (transfer) policy

Why we only work on a prepaid basis
In the meantime, there is no need to worry about it. ”

At the moment, only one couple of guests can rest at the same time in each of the amazing places for romantic dinners from the Altecho Romance Service. Despite the fact that almost all guests want to book a vacation for about the same time. (The time that interested you, most likely, is also more interesting to other guests than any other period of the day)

Therefore, in order for us to refuse others who wish to rest at the time you choose, we must be 100% confident in your order.

In the meantime, there is no need to worry about it. ”

Also, the preparation of your holiday requires certain financial costs, time and labor. And we need guarantees.

In the meantime, there is no need to worry about it. ”

For this, booking and preparation of your order is carried out only on a partial prepayment.

In the meantime, there is no need to worry about it. ”

CANCEL BOOKING

In the meantime, there is no need to worry about it. ”

In this regard, the prepayment is not refundable if you refuse to use our services (if you did not come to the booked service, or did not postpone the rest time to another date in advance), and serves as compensation to us:

In the meantime, there is no need to worry about it. ”

1. The funds and labor resources spent on the preparation of your vacation in case you do not appear for the service without warning, or warn that you will not be there after the preparation has begun.

2. Penalties for the loss of other clients (whom we refused to organize a vacation for the time that was booked by you), if you refuse to receive the service (cancel your reservation) even before the preparation of your vacation.

In the meantime, there is no need to worry about it. ”

TRANSFER (change of date and time) rest

In the meantime, there is no need to worry about it. ”

And so, if you cancel your vacation, we cannot refund your prepayment, since it is compensation for our losses on preparation, or for the loss of clients who would like to stay with us at the time that we kept for you ... BUT .... We love and appreciate our guests, and are always happy to go to a meeting (within reasonable limits). We also understand that the guests will not cancel their vacation just like that, which means that, to one degree or another, they were forced to do this by circumstances. Therefore, if you agree with us in advance to transfer your holiday to another date, we can keep your prepayment. Namely:

In the meantime, there is no need to worry about it. ”

1. If you warn us that you need to change (postpone) the date of your stay two days in advance, we will keep your prepayment in full. In this case, you need to use the service within two months.

In the meantime, there is no need to worry about it. ”

2. If you warn us that you need to change (reschedule) the date of your vacation less than two days, but before we started preparing your vacation, we can keep your prepayment in full, but transfer your order not for "peak" time. (That is, for the time that is in less demand with us). In this case, you need to use the service within two months.

In the meantime, there is no need to worry about it. ”

3. In special cases, at the discretion of the management of the Altecho romance service, we can partially save your prepayment if you have taken the initiative to postpone the date of your stay too late , but this is due to compelling unpredictable reasons.

In the meantime, there is no need to worry about it. ”

In the meantime, there is no need to worry about it. ”

In the meantime, there is no need to worry about it. ”

All these rules are caused by our rather large unpleasant experience.

And they serve as our insurance.

Thank you for understanding! Altecho romance service

In the meantime, there is no need to worry about it. ”

In the meantime, there is no need to worry about it. ”

 
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